Welcome to SlavicPad! We are committed to providing a smooth and reliable shipping experience for our customers worldwide. Please read our shipping policy carefully to understand how we handle the delivery of your orders.

1. Free Worldwide Shipping

We offer free worldwide shipping on all orders, with no hidden fees or additional costs. The price you see is the price you pay, and shipping is included!

2. Processing Time

• All orders are processed within 1-3 business days after your payment is confirmed.

3. Estimated Delivery Times

Our delivery times vary depending on your location. Please refer to the estimates below:

• Europe: 7-15 business days
• United States & Canada: 10-20 business days
• Australia & New Zealand: 12-25 business days
• Asia: 10-20 business days
• Rest of the World: 15-30 business days

Please note: These are estimated delivery times, and actual delivery may vary due to factors such as customs delays, weather, or postal service efficiency in your country.

4. Customs, Duties, and Taxes

• Orders shipped may be subject to customs duties, taxes, or fees imposed by your country’s government.
• These charges are the responsibility of the customer and must be paid upon receipt of the package.
• We are not responsible for any delays caused by customs processing in your country.

5. Incorrect Shipping Information

Please ensure that all shipping details are correct before completing your order. If you realize you’ve made a mistake, contact us immediately at info@slavicpad.com. We will do our best to assist you, but we cannot be held responsible for orders shipped to incorrect addresses provided by the customer.

6. Lost or Stolen Packages

• If your tracking information states that your package has been delivered but you have not received it, please check with neighbors, family members, or your building’s reception.
• If your package is still missing, contact your local post office for assistance.
• SlavicPad is not responsible for lost or stolen packages once they have been marked as delivered by the carrier.

7. Delays

While we strive to ensure timely delivery, unexpected delays can occur, especially during peak holiday seasons, extreme weather conditions, or unforeseen circumstances. We appreciate your patience and understanding in such cases.

9. Contact Us

If you have any questions or concerns about your shipment, please feel free to reach out to us:

Email: info@slavicpad.com